Advice for small businesses just starting in social media

Here’s an interesting article on how you can support your small business customers as they think through their approach to social media.  It’s also a great overview for your own financial institution’s planning.  I especially like how the author asks you to think strategically about social media and to set your expectations for the long-term impact.

A Global Perspective on Banking and Social Media
The best day and time to post on Facebook.

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